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  • How do I submit my custom design and in what format should it be in?
    After purchasing a custom product, an email will be sent to you within 24-48 hours requesting you to submit your design. Please ensure your email is accurate when checking out. We request that you submit your design as a vector file. Although JPEG is acceptable, we cannot guarantee the print will be as high quality as the vector formatted one.
  • Single vs Double Sided Printing
    Single sided printing is the more affordable alternative. As there is printing only on one side, it is rather transparent. Double sided printing costs a bit more but it is not transparent and it is the more popular option amongst our customers.
  • Are there any taxes or shipping fees?
    Taxes are dependent on the state/province of customers country of residence. We are also proud to provide free expedited shipping worldwide.
  • How long does it take to receive my product?
    Generally, production time depends on the quantity and design of the order. For a small order it takes about 14-16 days from design to the product arriving at your door.
  • Can you make a custom design for me?
    Yes, when asked to submit your design post purchase, please notify us that you require help creating a design. We ask that you send a detailed description of what you would like on your design and we will work with you.
  • I need my product urgently, what are my options?
    Please send us an email if you need a product urgently. We will try our best to accomodate your needs.
  • Is there a bulk order discount?
    Yes, we provide a bulk order discount for any order that is 5 pieces or more. Please contact us via email with the following details: - Quantity - Size of Flags - Double or Single sided printing - Types of Bases and we will provide a discount code accordingly.
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